At Felix Andrew Salons, we are proud to embrace Horst Rechelbacher's, Aveda's founder, approach to business:

"Our mission at Aveda is to care for the world we live in, from the products we make to the ways in which we give back to society. At Aveda, we strive to set an example for environmental leadership and responsibility - not just in the world of beauty, but around the world."

 

Appointments:
Please arrive at least 15 minutes prior to your appointment so you may check in and relax. Unfortunately, late arrivals cannot receive an extension of time and may be asked to reschedule. At Felix Andrew, your services are personally reserved for you. We ask that you notify us no later than 24 hours prior if you should need to reschedule or cancel. If you cancel 3 or more appointments, we reserve the right to refuse future appointments or require a nonrefundable deposit.

Scheduling:
Our computerized scheduling system allows you to quickly book future appointments. It is to your advantage to pre-book before you leave.

Cell Phone Policy:
We ask guest to refrain from cell phone usage and request that such mobile devices be silenced or turned off when in the salon. For your convenience, should you need to make a phone call, one of our staff members would be happy to escort you to a salon phone where you may place and receive calls.

Children:
We would love to watch your children run and play, but please, not on your appointment day. For the safety of your children and comfort of our guests, we request that children do not accompany you to the salon.

Gratuity Policy:
At Felix Andrew, our staff prides itself in working as a team to insure you receive the ultimate experience. Tipping is never expected, but if you feel it necessary, it is well appreciated. Please use the envelopes provided in our lobby.

Our Guarantee:
All of our services are guaranteed. If for any reason you are not satisfied, please notify us within 7 days. We will be happy to arrange service with the stylist of your choice.

Return Policy:
We gladly accept any retail item for store credit. Services and gift certificates are nonrefundable.

Hours:
Felix Andrew Salon hours vary according to location. Please consult the specific location for details.

Payment Policy:
We gladly accept Visa, Mastercard, Checks, Cash and Felix Andrew Gift Cards, which are now available to purchase online HERE.

 

 

We invite you to join our family of specialists who practice responsible beauty. You may fax your resume to:

(239) 948-9129

For further recruitment information, you may telephone Mackenzie at (239) 229-5265 or send us an email.

Email:  info@FelixAndrewSalons.com

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